# AI Chat Agent

Build an AI chat widget that answers prospect or customer questions from your own knowledge, embeds on any site, and hands off to your team when needed.

[← TotalCtrl Help Center](https://help.totalctrl.app/en-US/)

## Articles

- [Closing conversations](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/agent-closing-conversations)
- [Reading your agent analytics](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/agent-analytics)
- [Conversations and the Handoff Inbox](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/agent-conversations-inbox)
- [Restrict the agent to your sites with Allowed origins](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/agent-allowed-origins)
- [Embed the chat widget](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/embed-the-chat-widget)
- [Set up escalation and handoff](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/set-up-escalation-and-handoff)
- [Create your first agent](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/create-your-first-agent)
- [Add knowledge sources](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/add-knowledge-sources)
- [AI Support Agent overview](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/ai-support-agent-overview-1)
- [Test your agent before launch](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/test-your-agent-before-launch)
- [Managing Agent Conversations](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/managing-agent-conversations)
- [Configuring Your Agent](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/configuring-your-agent)
- [AI Support Agent Overview](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/articles/ai-support-agent-overview)