# Webhooks

**Category:** [Automation & Integrations](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/categories/automation-integrations)
**Updated:** 2026-08-19

## What are webhooks?

Webhooks let TotalCtrl push real-time event data to any external URL when something happens in your workspace — a new CRM contact, a survey response, a deal won, a file uploaded, and hundreds more.

## Configuring a webhook

  
- Go to **Settings → Webhooks → New webhook**.
  
- Enter the **endpoint URL**.
  
- Select the **events** to subscribe to.
  
- Optionally add a **secret** for payload signature verification.
  
- Save and click **Test** to send a sample payload.

## Retry behaviour

If your endpoint returns a non-2xx response, TotalCtrl retries the delivery with exponential back-off. Failed deliveries are logged on the webhook detail page.

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## Related Articles

- [Connections (Third-Party Integrations)](https://help.totalctrl.app/en-US/articles/connections-third-party-integrations)

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