# How the apps work together

**Category:** [Getting Started](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/categories/getting-started)
**Updated:** 2026-08-19

The biggest advantage of TotalCtrl is that the apps share one dataset. Here are a few of the connections that happen automatically:
## Lead to cash

Win a **CRM** deal → spin up a **Project** → log billable hours in **Time Tracking** → generate a draft **Invoice** in **Accounting**.
## Support and knowledge

A **Support** ticket can draft replies grounded in your **Help Center** articles, escalate to the **Issue Tracker** in one click, and fire a satisfaction **Survey** when it's resolved.
## One contact directory

The **Contacts** app is a unified directory every app reads from and writes to, so a person is the same person whether they're a CRM contact, an Accounting customer, or a community member.
## Automate the rest

Use the **Orchestration** app to build your own triggers and actions between apps — no code required.

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## Related Articles

- [Set up your workspace](https://help.totalctrl.app/en-US/articles/set-up-your-workspace)
- [Setting Up Your Organisation](https://help.totalctrl.app/en-US/articles/setting-up-your-organisation)
- [Invite your team and assign roles](https://help.totalctrl.app/en-US/articles/invite-your-team)
- [Welcome to TotalCtrl](https://help.totalctrl.app/en-US/articles/welcome-to-totalctrl)
- [Welcome to TotalCtrl](https://help.totalctrl.app/en-US/articles/welcome)

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