# Manage contacts and companies

**Category:** [CRM](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/categories/crm-1)
**Updated:** 2026-10-04

Add a contact from the Contacts tab, or import a list. Each contact can be linked to a company, and companies roll up the people and deals associated with them.
## The unified directory

CRM contacts are part of the workspace-wide **Contacts** directory, so the same person is recognized across Accounting, Support, Surveys, and more — no duplicates to reconcile.

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## Related Articles

- [How people are enrolled](https://help.totalctrl.app/en-US/articles/journeys-enrolment)
- [CRM Templates: tailor your Contact, Company & Task forms](https://help.totalctrl.app/en-US/articles/crm-templates-tailor-your-contact-company-task-forms)
- [Work pipelines and deals](https://help.totalctrl.app/en-US/articles/crm-pipelines-and-deals)
- [Editing the copy and activating a journey](https://help.totalctrl.app/en-US/articles/journeys-activate)
- [Journeys API: integration guide (with code)](https://help.totalctrl.app/en-US/articles/journeys-api-integration)

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