# Connect a custom domain

**Category:** [Product Requests](https://help.totalctrl.app/hc/totalctrl/totalctrl-help-center/en-US/categories/product-requests)
**Updated:** 2026-08-19

## Serve your board from your own domain

By default a board lives at its TotalCtrl slug URL. You can instead serve it from a domain you control, such as `feedback.yourcompany.com`, so the board feels like a native part of your product.
## Setting the domain

Open the board's **Settings** and find the custom domain section. Enter your domain (you can paste it with or without `https://` — the prefix and any trailing slash are stripped automatically). Each domain can be used by only one board; if it's already in use you'll be told. Saving a new domain resets its verified state.
## Pointing DNS

After saving, add a **CNAME** record at your DNS provider pointing your domain to the target shown on the settings page (for example `requests.totalctrl.app`). DNS changes can take a little time to propagate.
## Verifying

Once the CNAME is in place, click **Verify**. TotalCtrl checks the DNS record and, on success, marks the domain verified — your board goes live on the custom domain. If the check fails, the page shows the reason; confirm the CNAME is correct and try again after propagation.
## Removing a domain

Clear the custom domain field in Settings and save to detach it; the board reverts to its slug URL and the verified state is cleared.

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## Related Articles

- [Add custom fields to a board](https://help.totalctrl.app/en-US/articles/add-custom-fields-to-a-board)
- [Create a board](https://help.totalctrl.app/en-US/articles/create-a-board)
- [Configure board settings and branding](https://help.totalctrl.app/en-US/articles/configure-board-settings-and-branding)
- [Manage and respond to requests](https://help.totalctrl.app/en-US/articles/manage-and-respond-to-requests)
- [Private per-account portals (Account mode)](https://help.totalctrl.app/en-US/articles/pr-account-mode)

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